Developed ConversAI Support, an intelligent, context-aware chatbot system for customer support automation across multiple industries. Powered by state-of-the-art NLP models and deep learning frameworks, it understands intent, handles multi-turn dialogues, and seamlessly escalates to human agents when needed. Integrated with enterprise CRM and ticketing platforms to ensure continuity and data consistency. The platform is scalable to millions of conversations monthly with near real-time response times.